Policies

Important Policies To Know For Your Ride

The Bike-n-Brew ride is all about creating a unique way to explore Denver’s iconic South Broadway. Believe it or not, pedaling around town on your own mobile pedal pub brings with it a few rules of the road. Please see below for some important rules and policies we have. 

Bike-n-Brew Cancellation Policy

Every rider can move their tour date or cancel their tour up to 2 weeks in advance. Moving your tour date is completely free and can be done by emailing us at info@denverbikenbrew.com. However, canceling your tour will result in a $25 fee for credit card and software booking fee. 

Sorry! There are no refunds or rain checks for tours cancelled less than 14 days out! 

Cancellation Due to Weather

The Bike-n-Brew bike operates rain or shine. If it’s safe to operate a tour/ ride and pilot the bike bar, we’ll plan on taking your group out. Keep in mind that our bike bar has a roof in case there’s a little bit of rain or snow. You will be notified by Bike-n-Brew at least two hours before the scheduled departure if it’s unsafe to be on the roads. Canceled tours will receive a refund or a raincheck. The weather in Denver can be unpredictable, so it’s always a good idea to plan ahead and keep an eye on the forecast. Please note that once a tour starts, there are no cancellations or partial refunds available.

Bike-n-Brew Tour Payment Options

All Bike-n-Brew tours must be paid with a credit card online. That means full payment must be made with a credit card when you book. 

Credit card options include: Mastercard, Visa, Discover and American Express. 

Bike-n-Brew Damage & Late Fee

Bike-n-Brew reserves the right to charge your credit card following the tour if necessary. Since Bike-n-Brew is powered by its passengers, they control the speed at which the tours progress. For scheduling purposes, however, it is necessary that the tour end on time. There will be no Damage/Late Deposit charged if the Bike-n-Brew bike returns to the starting point on time and undamaged.

We reserve the right to charge the card on file for cost of damages or being late ($100 for up to 30 minutes late). Don’t worry too much about this- we’ve never had to charge anyone!

Bike-n-Brew Reminders

Print our pre-ride Checklist HERE so you don't forget anything!

 

Liability Waiver: Each and every Bike-n-Brew pedal pub rider must complete and sign the Waiver on the day of their tour. Your driver will ask to see all completed waivers and cross reference with your valid ID.

Photo ID: All riders must provide photo ID at the time of the tour.

FAQ: We encourage every rider to visit our Frequently Asked Questions before their tour to get a better idea of The Bike-n-Brew experience.

Number of Riders: The max number of riders per pedal pub bike is 15. Due to insurance purposes, we cannot make any exceptions.

Bike-N-Brew Waiver

All riders must sign the waiver prior to getting on the bike the day of your tour.

Please print out the waiver and have it with you the day of your ride.

(You will NOT be able to ride without all riders signatures on the waiver the person who books the ride provides.) 

Download Waiver Here!